Organizational Change Management for Unemployment Insurance Programs
Applying Organizational Change Management can help UI programs navigate changes in systems, business processes, and organizational structure. State UI programs are currently addressing an unprecedented amount of change. Whether you’re navigating the impacts of the pandemic, such as historic claim volumes or changes in federal policy; implementing a new tax or benefits system; using SBR funds; or establishing a new organizational structure within the UI division – applying OCM is a best practice for all UI modernization efforts.
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