Jessie Monks

Staff Consultant

Jessie is a business analyst in CSG’s Healthcare and Human Services practice. She has over 14 years of experience in healthcare and human services as a lead business analyst, eligibility worker, foster care provider relations worker, and child welfare case manager. Jessie has provided stakeholder engagement, change management, requirements elicitation, analysis, and functional design services on four large-scale modernization projects for the State of Nebraska, including the eligibility and case management platform implementation.

Experience

14 years in child welfare programs
5 years in business analysis
5 years in functional design

Expertise

Eligibility systems
Child welfare
Requirements gathering
Training
Testing