The New England MITA Collaborative, comprised of the New England States Consortium Systems Organization and the states of Massachusetts, New Hampshire, and Rhode Island, was established to share resources and lower the cost of developing each state’s MITA 3.0 SS-A.
A Multi-State Approach to Strategic Planning
CSG was contracted by the New Hampshire Department of Health and Human Services to facilitate completion of an SS-A for each state in the Collaborative. Our approach promoted efficiency and consistency through the sharing of resources, an integrated governance structure, and a common approach to work activities and deliverables across the states. The multi-state collaborative approach enabled CSG to leverage efficiencies across the three states, including providing the same training staff and program to deliver Business, Information, and Technical Architecture training to all agency staff. For each state, CSG developed a Concept of Operations to establish the future vision of their Medicaid program, and created a five-year roadmap to improve future MITA maturity levels, looking for intersections of the states’ roadmaps to identify opportunities for reusability. CSG also performed an assessment of each state’s ancillary MMIS systems to determine if they should be modified, incorporated into other modules or left in their current state.
