The New Mexico Department of Revenue, Motor Vehicle Division, coordinates, administers, and enforces the licensing and registration process for commercial and non-commercial drivers and vehicles. Like many other states, MVD is faced with the challenge of an aging driver and vehicle system, covering more than 1.4 million drivers and over 1.6 million vehicles. In order to enhance motor vehicle operations and provide a customer-centric solution for the people they serve, MVD has launched a major initiative to modernize their legacy driver and vehicle system.
IV&V by CSG SM
New Mexico engaged CSG to provide proactive IV&V services throughout the design, development, and implementation of their Driver and Vehicle System Reengineering Project. Our services spanned all aspects of the modernization effort, including project management, governance, and technical architecture and design. CSG conducted assessments in real-time throughout the project life cycle to proactively identify risks and issues, and provide risk mitigation strategies and recommendations. Our IV&V team focused on assuring the success of the overall implementation and meeting the State’s key objectives.