The Michigan Department of State licenses all commercial and non-commercial drivers, registers and titles motor vehicles, and regulates motor vehicle-related businesses. The State launched an effort to replace its legacy Motor Vehicle System with the FAST Enterprises FastDS-VS commercial off-the-shelf system that establishes a single customer record that enables secure access to client information; provides 24/7 real-time updates and processing of records; expands self-service options; and provides a user-friendly interface for customers and State staff.
IV&V by CSG SM
Michigan DOS selected CSG to provide IV&V services, including monthly IV&V status reporting, bi-monthly risk assessments, and bi-annual evaluations of project trends and status. Building on our significant FAST oversight experience, CSG provided independent, objective observations and actionable recommendations for project activities including project management, quality management, organizational change readiness, requirements management, technical environment, software development, testing, and data management. CSG’s oversight supported a successful implementation of the Vehicle Services module and helped ensure the project stayed on schedule and budget.