The Georgia Department of Revenue, Division of Driver Services, administers licenses and IDs, including testing, renewals, fraud prevention, and violations and suspensions. DDS is implementing a comprehensive, integrated customer-centric solution to ensure the processes and technologies associated with titling and registering vehicles and licensing drivers in Georgia meet all legal requirements, streamline regulations and procedures, and provide scalability.
IV&V by CSG SM
Georgia selected CSG to provide IV&V services, including the evaluation of project progress, resources, budget, schedules, workflow, and reporting. CSG provided oversight of the Project Management Plan, evaluated the effectiveness of the plan to keep the project on schedule, and reviews associated vendor reporting. The CSG team also reviewed specific project deliverables and provided feedback and recommendations to the State, including monthly IV&V status updates to the State’s Executive Panel.