The Michigan Treasury Department administers the State’s tax laws, and collects taxes for more than 30 government programs. The Department strives to manage taxpayer dollars effectively and efficiently, ensure operational excellence, and drive cost savings and better government through shared services. To achieve this vision, the State is modernizing their revenue/tax program.
PMO by CSG SM
Michigan Treasury selected CSG to provide full-service PMO capabilities, including project leadership and oversight, revenue/tax expertise, process and workflow redesign, technical architecture and design, and testing and validation to support the State’s incremental modernization approach. The CSG team supported targeted modernization efforts included implementing a new system for Individual Income Tax, revenue sharing system payment update processes, audit system replacement, and enhancements leveraging the Governmental Liaison Data Exchange Program. CSG also supported the department in an initial investigation to renovate its Tax Compliance applications in Paradox and Delphi systems.
