The Oregon Department of Revenue administers the State’s tax laws, operating and/or overseeing more than 30 revenue programs. To fulfill its central role in funding public services, DOR has established a vision toward a model of revenue administration through the strength of their people, technology, innovation, service, and collaboration. As a part of achieving this vision, DOR is undertaking a large-scale replacement of its core legacy tax systems. The system modernization is based on the implementation of a FAST Enterprises GenTax commercial off-the-shelf solution.
QA by CSG SM
DOR selected CSG to provide QA services to help the project achieve DOR’s objectives. CSG provided independent oversight of all aspects of the project – project governance and management, requirements management, adherence to schedule and budget, technical architecture, and risk identification and mitigation. CSG also performed a system vulnerability assessment, code reviews, test sampling, and quality reviews of all project management and architecture documents to assure that the implementation project met the State’s management and quality standards.