QA Services for the Oregon Revenue Program Modernization Project

The Oregon Department of Revenue administers the State’s tax laws, operating and/or overseeing more than 30 revenue programs. To fulfill its central role in funding public services, DOR has established a vision toward a model of revenue administration through the strength of their people, technology, innovation, service, and collaboration. As a part of achieving this vision, DOR is undertaking a large-scale replacement of its core legacy tax systems. The system modernization is based on the implementation of a FAST Enterprises GenTax commercial off-the-shelf solution.

QA by CSG SM

DOR selected CSG to provide QA services to help the project achieve DOR’s objectives. CSG provided independent oversight of all aspects of the project – project governance and management, requirements management, adherence to schedule and budget, technical architecture, and risk identification and mitigation. CSG also performed a system vulnerability assessment, code reviews, test sampling, and quality reviews of all project management and architecture documents to assure that the implementation project met the State’s management and quality standards.

Salem, Oregon
Salem, Oregon

Together, DOR and CSG are working to ensure that revenue programs effectively support the needs of Oregon stakeholders, reduce unnecessary burdens on taxpayers, and efficiently support the collection of tax revenue.

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