The South Dakota Department of Social Services is implementing corrective action plans resulting from Payment Error Measurement (PERM) and Program Integrity (PI) reviews conducted by CMS. By completing these plans, the State is strengthening the program and ensuring it meets all federal requirements.
Strategic Planning and Program Integrity Expertise
CSG was contracted by DSS to bring Program Integrity expertise and provide project management, gap analysis, policy review, and guidance to navigate CMS corrective action plans. CSG also assisted DSS staff with preparing claims data and documentation for submission to CMS and federal contractors as part of the PERM and PI reviews. Additionally, CSG supported Organizational Change Management activities including building additional capacity across agency operational units and developing stakeholder training.
