The New Mexico Children, Youth and Families Department (CYFD) is modernizing its child welfare information system to support effective case management practices within the child welfare and Children’s Behavioral Health programs. The new system will comply with federal Comprehensive Child Welfare Information System (CCWIS) requirements with foundational components including Foster Care Placement, Eligibility, Payment, and Licensing modules hosted in a cloud environment.
DDI Readiness Services
CSG supported design, development, and implementation readiness activities as CYFD prepared for the start of the CCWIS modernization project. The CSG team led the development of project management plans and processes related to project governance, including organizational structures, roles and responsibilities, and the Project Charter, ensuring strong documentation and governance plans were in place prior to the onboarding of a DDI vendor. Our team reviewed the CCWIS RFP’s requirements to ensure they were clear and aligned with federal requirements, developed the DDI RFP, and provided procurement support including recommendations for the creation of clearly defined Service Level Agreements. The team also provided a technical readiness assessment, business process reengineering, and organizational change management services, and supported CYFD in obtaining federal funding through a multi-agency APD for the effort.
