The Massachusetts Executive Office of Health and Human Services (EOHHS) is comprised of 12 agencies focused on the health, resilience, and independence for the 1.6 million residents it serves. EOHHS has launched an initiative to modernize its legacy Pharmacy Benefit Management System with an adaptable, flexible, and interoperable solution that increases automation and enhances customer experience. The new Pharmacy On-Line Processing System will support the Commonwealth’s advancement toward a modern Medicaid business and technical environment.
IV&V by CSG SM
EOHHS selected CSG to provide comprehensive IV&V services for the implementation. CSG conducted assessments of project performance and progress, analysis of project risks and issues, reviews of vendor deliverables, and evaluations of requirements traceability and defect tracking. Our team also assured that the solution achieved MITA compliance and supported CMS certification activities.
