Strategic Planning for Pennsylvania’s Tax Data Analytics Planning

The Pennsylvania Department of Revenue administers the tax laws and other revenue programs of the Commonwealth of Pennsylvania. DOR initiated a strategic initiative to implement a new data analytics solution that includes tax registration, return filing and payment, and audit and collection information that data analysts can use to conduct fiscal analysis of existing programs and legislative proposals.

Strategy by CSG SM

DOR contracted with CSG to provide a framework assessment and procurement planning assistance for its data analytics system. CSG performed an on-site review of the As-Is environment including platform technology architecture and limitations and query and analysis tools. The CSG team also reviewed high-level functional requirements of a To-Be environment and non-functional requirements, and supported the development of a strategy for transitioning and converting data. CSG also assisted with RFI planning, working with the Commonwealth to develop a procurement approach and high-level timeline and refine RFI questions.

Harrisburg, Pennsylvania
Harrisburg, Pennsylvania

DOR’s vision is to be a leading tax administration and public service agency known for customer service, integrity, innovation, processing, and compliance that funds government services for the benefit of all Pennsylvanians. CSG is here to help.

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