The Wisconsin Department of Children and Families (DCF) administers the State’s child support program in partnership with county child support agencies that provide services at the local level. DCF launched the Child Support Modernization (CSM) Project to replace the legacy system and leverage new tools to deliver efficient and high-quality service to Wisconsin’s children and families. The new child support system provides modern technology and automation, along with reporting and data analytics designed to support modern business processes, to meet the ongoing and diverse needs of the child support program.
QA by CSG SM
CSG is providing QA services for the CSM Project, leading the effort to ensure vendor deliverables and project processes align with and adhere to industry standards and best practices for software development and project management. CSG is developing and executing a quality management plan and performing ongoing quality assurance, quality control, and system testing to ensure the new system meets state and federal requirements. We also support the development and implementation of an approach to preventing and resolving findings from the Independent Verification and Validation vendor.
