DDI Readiness: Preparing Your Child Support Program for IT Modernization
Child support system modernization projects are technically complex and organizationally challenging, requiring significant expertise, time, and resources to implement effectively. CSG recommends that child support programs execute DDI Readiness activities to help maintain project momentum and to lay a solid project foundation by preparing staff and stakeholders, refining current business processes, readying legacy system data and environments for conversion, and updating necessary forms, reports, and interfaces. This document provides our state government clients with an outline for how to prepare their child support programs for the DDI phase of a system modernization project.
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