Organizational Change Management (OCM) for Child Support Programs
Applying OCM can help child support staff through complex systemic changes such as an IT system modernization project or major policy change. By incorporating OCM, child support programs build a common understanding of the need for change and generate excitement for the results that the change brings to the organization. This document provides information on CSG’s OCM framework and best practices for applying OCM principles to child support modernization projects.
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