Strategy
Consulting Service
Build a plan that works for your team and achieves your modernization goals
CSG is your trusted advisor in crafting program modernization strategies and addressing foundational aspects of your projects. From enterprise IT strategy and technical architecture, to business process reengineering, requirements definition, procurement support, and other critical functions, CSG’s high-value resources provide insight into best practices and help guide your modernization efforts.
Enterprise Architecture
As a strategic foundation for realizing program efficiencies and interoperability, Enterprise Architecture removes barriers between program silos through the creation of a governance structure and shared business, cultural, and technical environments. CSG has the technical and program expertise you need for establishing an effective EA.
Business Process Reengineering
Business Process Reengineering is a central component of a modernization effort. CSG helps you develop new approaches to service delivery, resource management, financial control, and other processes that maximize the value of new technology and other program modernization investments.
Lean Six Sigma
CSG applies Lean Six Sigma principles and processes to enable continuous process improvement and data-driven decision making. Guiding our work with a DMAIC problem-solving methodology, we deliver quantifiable and sustainable results for our clients across the country.
Requirements Definition
Thorough, well-defined, and well-documented business and technical requirements set the stage for a well-executed modernization project. CSG has the knowledge, experience, and tools to build consensus on requirements and get your project started right.
Procurement Support
The selection of contractors for your modernization project is something you have to get right the first time. CSG assures that you follow a good process that supports good decisions and results in strong, workable contracts.
APD Development
An effective program modernization project depends on adequate funding. Writing a successful Advance Planning Document requires strong program knowledge and a deep understanding of federal rules, regulations, and processes. CSG has the experience to assure you have access to all the resources you need to be successful.
Feasibility Study
CSG applies our expertise in developing feasibility studies to maximize state and federal funding for your modernization efforts. Our team conducts business process reengineering, requirements definition, alternatives analysis, cost benefit analysis, IAPD development, and procurement support following the applicable state or federal requirements for system modernization.
MITA SS-A
The first step in modernizing your Medicaid program and maximizing your federal funding? Your MITA State Self-Assessment. Our experts at CSG have unequaled knowledge of what’s needed for your new MITA 3.0 SS-A. We developed the MITA Framework 3.0 with the Centers for Medicare and Medicaid Services to make securing your funding as easy as possible.
Privacy and Security Program Development
Manage the risk associated with privacy and security of systems and personal information with the support of the CSG team. Our experts are versed in best practices for guarding electronically protected health information and other personal data. We provide guidance on proven approaches, processes, and operating procedures to ensure you stay ahead of technological advances and evolving threats.
See it in Action
Explore our case studies to experience our expertise in action.