Andrea Kempel

Staff Consultant

Andrea is a business analyst on CSG’s Child Support practice. She has more than 10 years of experience leveraging research and data analysis to equip state healthcare and human services programs meet complex and growing demands. Her expertise includes writing administrative rules and policy, procedure manuals, and Senate Bill reports. Andrea previously worked for the Oregon Department of Human Services as a Bilingual Operations and Policy Analyst, where she monitored performance and risk data and ensured policy compliance across different programs.

Experience

7+ years specialized in bilingual support roles leading up to Operations and Policy Analyst
6 years building case management best practices in numerous HHS agencies in the State of Oregon
6 years managing cases in the areas of Child Support, Medicaid Long Term Services and Support for older adults and people with disabilities, and Medicaid in-home program service options

Expertise

Healthcare and human services
Child support
Research
Project coordination
Requirements elicitation and management
Business process analysis and improvement