Dana Leker

Senior Consultant

Dana is a business analyst in CSG’s Healthcare and Human Services practice. She has 35 years of experience in healthcare insurance and claims operations with expertise in electronic data interchange and claims processing. Her experience includes eliciting and managing requirements and business rules, acting as a liaison between business and technical units of a project, performing quality assurance on products and deliverables, and researching and resolving risks and issues, including developing and executing corrective action plans. Prior to joining CSG, she spent seven years with Gainwell Technologies, providing subject matter expertise and business analysis for Medicaid, MITA, and claims operations initiatives.

Experience

35 years in the healthcare industry, including 20 years of recent experience healthcare operations and government programs
17 years focused on IT solutions for claims processing
14 years of developing and managing system requirements for healthcare IT projects

Expertise

Medicaid Management Information Systems (MMIS)
Requirements management and validation
Risk and issue identification and mitigation