Hana Dunning

Senior Consultant

Hana is a business analyst and Medicaid policy and certification subject matter expert in CSG’s Healthcare and Human Services practice. Hana has seven years of experience in Medicaid systems and program policy, including Medicaid Information Technology Architecture (MITA), Medicaid Enterprise Certification Life Cycle (MECL), and other federal laws and regulations. Hana’s experience includes IV&V analysis, process improvement, and certification of Medicaid systems in the states of Kentucky, Nebraska, and New Jersey as both a state employee and government operations consultant.

Experience

7 years of state Medicaid experience, focused on policy and federal regulations
7 years of business analysis experience
6 years of Medicaid system certification experience
6 years of MITA experience
3 years of integrated eligibility experience

Expertise

Medicaid policy
Medicaid Enterprise Certification Life Cycle
MITA
Integrated eligibility
Business analysis
Business process analysis and improvement
Lean Six Sigma
Requirements gathering