Joseph O'Connor

Senior Consultant

Joe is a technical and security analyst in CSG’s Child Support and Healthcare and Human Services practices. He has more than 25 years of project management expertise with extensive experience in child support enforcement and integrated eligibility systems. Joe is an expert in feasibility analysis, cost assessments, legacy data conversion, risk and issue identification and management, and business process improvement. He spent more than three years as a Database Analyst for Illinois’ Integrated Eligibility System Planning and Project Management Office project, serving as the lead for data conversion, Master Client Index, and benefit matching for the new system. He is a Certified Information Systems Security Professional.

Experience

25+ years of project management experience
20+ years developing software
15+ years in child support enforcement and payment processing
10+ years assisting with system data conversion efforts

Expertise

Project management
Business process improvement
Software development
RFP development
Payment processing
Child support enforcement performance incentives