Keri Johnson

Senior Consultant

Keri is a business analyst in CSG’s Healthcare and Human Services and Child Support and Child Welfare practices. She has more than 20 years of experience working in public healthcare and human services programs, including child support, child welfare, child care, Medicaid, Supplemental Nutrition Assistance Program, and Temporary Assistance for Needy Families. Keri’s expertise includes requirements gathering and management, functional design, business process modeling, testing, and stakeholder engagement. Prior to joining CSG, Keri spent 22 years with the Nebraska Department of Health and Human Services, including nine year as a business analyst for the agency’s IT systems. Keri was heavily involved in requirements gathering, functional design, and testing activities for Nebraska’s N-FOCUS eligibility and enrollment system.

Experience

24 years in healthcare and human services
22 years in state government
9 years as an IT business systems analyst

Expertise

Requirements gathering and management
Project management
Testing