La'Tivia Tipton

Principal

La'Tivia is a business analyst, technical writer, and Medicaid subject matter expert in CSG’s Healthcare and Human Services practice. She has worked in government operations for 16 years and has a wide range of healthcare and human services expertise, including improving operational processes from manual workaround efforts to automated processes, user acceptance testing, and IV&V/QA services. La’Tivia’s Medicaid expertise includes Provider Management, Medicaid enrollment, claims processing, and performing Medicaid Information Technology Architecture (MITA) 3.0 state self-assessment. La’Tivia’s government operations consulting experience includes Connecticut, Florida, Massachusetts, New Hampshire, Rhode Island, Texas, Vermont, Virginia, and the US Department of Labor.

Experience

16 years working in government operations consulting
11 years Medicaid Management Information Systems (MMIS) operations
7 years facilitating training in areas of healthcare management and fiscal agent internal processes
6 years Medicaid managed care, including provider enrollment

Expertise

MMIS and Provider Management
International Classification of Diseases, 10th Revision (ICD-10)
Technical and business writing
User Acceptance Testing (UAT)
Operational process development