Melissa Johnson

Senior Consultant

Melissa is a senior analyst in CSG’s Child Welfare and Healthcare and Human Services practices. She is a PMI-certified Project Management Professional with more than 15 years of experience working with State social services agencies to improve operational outcomes. She brings extensive knowledge and experience with Child Welfare, Medicaid, human services, health information technology, business transformation, strategic planning, project management, and the agile system development lifecycle. Melissa also brings experience managing and executing UAT for Child Welfare and Medicaid system modernization projects.

Experience

20+ years of experience working in public sector social services, including 12 years in Child Welfare
15+ years of experience working on State system modernizations
10+ years of experience in project management

Expertise

Requirements management
Vendor oversight
Testing
Strategic planning