Philana Blakely

Senior Consultant

Philana is a business analyst in CSG’s Healthcare and Human Services practice. She has more than 9 years guiding program operations at various state government agencies including interaction with child support and child welfare agencies. Her expertise includes developing policy, maintaining stakeholder relations, and leading advocacy and customer service initiatives. She previously worked at the Nebraska Department of Corrections as an Acting Administrator of Non-Clinical Programs, guiding critical system-wide programming activities while supervising 40+ staff members. Philana has more than 17 years in state healthcare and human services administration experience in the states of Nebraska and Missouri.

Experience

17 years aiding state government agencies in implementing d streamlining processes
17 years developing policy to ensure improved service outcomes
17 years of experience leading staff
8 years informing, advocating, and recruiting community providers
4 years in organizational change management

Expertise

Staff management
Policy development and analysis
Stakeholder management
Process improvement