Shannon Barnes

Principal

Shannon has more than 30 years of experience working in state government programs including Child Welfare and Child Support. During her time serving in state government she held a variety of roles including PMO Manager and CIO for the Idaho Transportation Department (ITD) and the Idaho Child Support (IV-D) Director. During her time in state government she successfully stood up PMO’s in both the Idaho Department of Health and Welfare and at ITD. She is an experienced PMO Manager with more than 15 years performing project management on large scale system modernization projects, using a variety of implementation methodologies including Agile, Waterfall, and Hybrid, for multiple states including Oregon, California, and Washington. Shannon is a PMI-certified Project Management Professional and a QAI Certified Manager of Software Quality.

Experience

30+ years of IT leadership in public programs including motor vehicle, child support, transportation, healthcare, and human services
20+ years in child support enforcement program operations and information systems
15+ years business process engineering, organizational change management, and strategic deployment
15+ years developing curricula and providing training on project and performance management
15+ years of Child Welfare IV-E experience including determining eligibility, managing child welfare systems, and ensuring foster care reimbursement
15+ years providing IV&V and QA
10+ years creating, managing, and transitioning PMOs that oversaw large scale program modernization efforts and implementation of complex project portfolios
10+ years managing and overseeing motor vehicle program modernization efforts and delivering multi-million dollar motor vehicle project portfolios
10+ years planning, implementing, and operating intelligent transportation systems for a state department of transportation agency
5+ years planning and implementing cyber security programs and technologies, including implementation of the National Institute of Standards Technology Framework

Expertise

Project and program management
Project and performance management training
System modernization efforts
Motor vehicle systems and operations
Highway transportation systems and operations
Child support enforcement systems and operations
Child care program
IV&V and QA
Organizational change management
IT strategic and workforce planning
Agile System Development Methodology
Health Insurance Portability and Accountability Act transactions, security, and privacy