Shantel Silnes

Senior Consultant

Shantel is a business analyst in CSG’s Healthcare and Human Services practice. She has over 15 years of experience working in Medicaid, including designing and developing new MMIS systems, conducting MITA State Self-Assessments, supporting CMS certification, leading testing, and providing IV&V services. She applies her federal requirements expertise across multiple MMIS modules, such as EVV, Provider Management, Claims, and Third Party Liability to support successful operations and implementation. Shantel brings significant public sector experience, most recently serving as the Provider Services Director supporting Indiana’s new MMIS replacement.

Experience

15+ years in Medicaid experience
11 years in management
10 years in Government practices

Expertise

Healthcare and human services
Medicaid
Healthcare
Claims and third party liability