The Oregon Child Support Program is a partnership between the Oregon Department of Justice and county District Attorneys’ Offices designed to enhance the well-being of children by providing child support services to families. To improve program efficiency and meet the needs of the people who depend on these services, DOJ implemented a new IT system (ORIGIN) that provides enhanced user and customer experiences.
Supporting Successful System Certification
Oregon selected CSG to provide independent QA services to support the successful execution of their Child Support System Project and implementation of ORIGIN. CSG developed a comprehensive Quality Management Plan, conducted quality reviews of vendor deliverables, provided code reviews, and security assessments. In addition, CSG provided ongoing quality assessment and project performance reporting through monthly and quarterly reports. CSG used its proven TeamCSG℠ QA tools to provide in-depth risk assessment and testing services throughout the implementation.
The modernized system received official Office of Child Support Services (OCSS) certification in December 2019, and the project has been labeled as one of the most successful child support system modernization projects in the country by OCSS.
