Unemployment Insurance

The Michigan Department of Labor and Economic Opportunity, Unemployment Insurance Agency is engaged in a complex, multi-year effort to implement a new unemployment insurance (UI) tax and benefits solution, known as…

Michigan’s Department of Labor and Economic Opportunity, Unemployment Insurance Agency (LEO-UIA) administers the unemployment insurance program that provides temporary financial assistance to the State’s workforce and collects unemployment taxes from…

The states of Tennessee, North Carolina, South Carolina, and Georgia (the Southeast Consortium) launched a collaborative effort to modernize their UI systems. Strategy by CSGSM The Southeast Consortium, led by…

The states of Wyoming, Colorado, and Arizona (the WyCAN Consortium) joined in a collaborative effort to modernize their UI Tax and Benefits systems. IV&V by CSG SM The Consortium, led by…

The states of Maryland and West Virginia (MW Consortium) have joined in a collaborative effort to modernize their UI Tax, Benefits, and Appeals systems. UI Consortium Strategy, Planning, and PMO by…

Job Service of North Dakota (JSND) provides customer-focused services to meet the current and emerging workforce needs of the State. To more effectively produce these services, JSND launched a project…

The Kentucky Department of Workforce Investment (DWI) faced a large number of program and technology modernization challenges across the enterprise including upgrading to a new technology platform, designing a common…

The Michigan Unemployment Insurance Agency (UIA) supports the State’s 4.7 million person workforce and over 200,000 employers in a challenging and dynamic economic environment. UIA launched an ambitious multi-year effort…

The Oregon Employment Department (OED) administers the UI programs that support the State’s 1.9 million person workforce and 113,000 employers. To provide better services for the people of the State,…

The U.S. Department of Labor established the UI Interstate Connection Network (ICON) to enable the 53 State Workforce Agencies to electronically exchange information to enable making timely, accurate UI benefit…

The Maryland Department of Labor supports the economic stability of the State by providing businesses, the workforce, and the consuming public with high quality customer focused regulatory, employment, and training…

The Commonwealth of Pennsylvania invested in independent oversight to support the successful implementation of a new Unemployment Compensation system. IV&V by CSG SM The Pennsylvania Department of Labor & Industry contracted…

The Maine Department of Labor Bureau of Unemployment Compensation (BUC), along with the states of Rhode Island and Mississippi, formed the MRM Consortium – a collaborative effort to share the…

The Maryland Department of Labor recently implemented a new UI Benefits, Tax, and Appeals system. CSG has worked with the State throughout the implementation to provide a range of services…

The Oregon Employment Department (OED) is modernizing its business and technology systems to meet the evolving needs of the state’s employers and residents. The department initiative includes a full replacement…

The South Carolina Department of Employment and Workforce (DEW) administers UI benefits, collects unemployment taxes, and provides job matching support for the State’s 2.2 million workers and 70,000 employers. In…

The Nevada Department of Employment, Training and Rehabilitation (DETR) administers workforce-related services, unemployment insurance benefits, and more to the State’s 1.5 million workers and 70,000 employers. To better adapt to…

The Pennsylvania Department of Labor & Industry (DLI) administers employment services to the Commonwealth’s 6.4 million workers and almost 300,000 employers. In an effort to improve services, DLI has launched…